Managing Conflict

A silhouette of a woman in front of a cityscape, holding up her fist in triumph.

A study of conflict management and experiential programming.

For: All Leaders

Duration: Three months

Format: Conducted through three 90-minute virtual workshops and three 1 :1 mentor-coaching sessions.

Helping Leaders turn Potential into Success

Through a study of conflict management and experiential programming, participants deepen awareness of the relationship with conflict. They develop new skills to improve how they show up in conflict and better understand the impact they have on others.

It is a 3-month program conducted through three 90-minute virtual workshops and three 1 :1 mentor-coaching sessions.

According to Myers Briggs 2022 Research Report:

  • People spend approximately 1 – 3 hours per week at work in conflict
  • Conflict is a significant job dissatisfier
  • As companies focus on DEI, without conflict management skills to increase inclusion, the risk of job dissatisfaction increases
  • 98% respondents stated that conflict handling is either an extremely or very important leadership skill

Topics

  • TKI assessment debrief and understanding conflict modes
  • Exploring perspectives of Conflict: When you are in it or observing it
  • Feedback: Willingness, acceptance & your relationship with giving and receiving feedback
  • Mentor-coaching sessions to explore each topic

Methodology

We use the Thomas-Kilmann Instrument (TKI) to increase self-awareness and understanding of how different conflict styles affect interpersonal and team dynamics.

Participants will gain new insights critical for successful leaders.

Contact us for dates or a consultation.

The BenchStrength process was transparent and seamless. Their communication throughout was clear and consistent and we would absolutely invite BenchStrength Coaching back to support our staff in growing their leadership skills!

T.S. Detroit, MI

I recently took on a new leadership role and my coach helped me to navigate the unexpected challenges that came with it. Because of her ability to get to the root of my issues, I was able to change my perspectives (and attitude!), to see the whole picture before making decisions and to communicate more effectively.

T.G., Deforest, WI

I turned to coaching because I was feeling frustrated and lost about my future. After just a couple of months, I’m reengaged, my relationships are stronger, I’m having more effective conversations and my confidence is back. Because of the changes I’ve made at work, I was just chosen for an important stretch assignment.

L.W., New York, NY

I developed better self-awareness and shifted to a more empowering and compassionate attitude. I benefited greatly from the perspectives and insights that came from the coach’s decades of experience as a leader.

K.B., Los Angeles, CA