EQ in Action

Having the ability to work with others in a highly effective manner results in individual, team, and organizational success. Emotional intelligence makes or breaks a team’s performance and a leader’s ability to effectively lead others during challenging times.

Research Findings

According to Daniel Goleman’s book Working with Emotional Intelligence:

  • “Emotional competencies are twice as important in contributing to excellence as pure intellect and experience.”
  • “90% of leadership success can be attributed to emotional intelligence.”
  • “At the highest levels in leadership positions, emotional intelligence competence accounts for virtually the entire advantage”

It’s All About Relationship

Emotional Intelligence doesn’t exist apart from relationship. We are created, developed and sustained in relationships throughout our lives. Our brain and our emotional competencies develop in relationship. The EQ in Action Profile© maps what neural pathways get activated in difficult relationships at work and offers a guide for ongoing development of self for high-performance, successful relationships, as well as an overall sense of wellbeing and vitality in living.

The Assessment is Experienced Based Rather than a Self-report

Rather than asking users to report what they would do or have done in their relationships with people, this tool places individuals in a situation where they are asked to respond to several video segments of a person talking directly to them. Respondents are asked to track their own experience as they watch the video and attempt to understand what the other person might be experiencing.

The profile provides a “snapshot view” of how the user engages their emotional capacities in various stressful work interactions. Each video segment presents common human themes that take place in most organizations.

It’s About Learning….Not a Report Card

Unlike most emotional intelligence assessment tools, this profile does not provide a score, rather it reports how a user compares with others who have taken this tool on the essential components of emotional intelligence. Users are encouraged to reflect on their relational and emotional strengths and areas of opportunity in their current relationships.

An EQ Fitness Handbook is provided with each assessment. It provides practice options for each dimension of emotional intelligence. These can be done anywhere at any time, so they can easily be incorporated into an emotional intelligence fitness program.

The Assessment Does Not

  • Provide the user with a standard for “good” or “bad” interpersonal behavior. The goal is to learn more about one’s self so that wise choices can be made in the here and now.
  • Predict the actions or behavior we take or will take. This tool reports what individuals are thinking and wanting. It cannot measure actual behavior.